Information customers provide
When a customer contacts Car Rental Berat, they may provide their name, phone number, travel dates, preferred car, pickup or return details, and messages shared by WhatsApp or phone.
The website does not include an online checkout, public account registration, or public booking calendar.
How information is used
Customer information is used to answer rental requests, confirm car availability, prepare rental details, manage customer communication, and keep business records where needed.
Information may also be used to protect the website, prevent misuse, and comply with legal or accounting obligations.
Sharing information
Car Rental Berat does not sell customer personal information.
Information may be shared with service providers, messaging platforms such as WhatsApp, external booking or social platforms, payment or accounting providers, or authorities when legally required.
Retention
Rental request information is kept only for as long as needed for customer service, business records, legal obligations, and dispute handling.
Customers can request correction or deletion of their information where this is possible and lawful.
Your rights
Depending on applicable law, customers may have rights to access, correct, delete, restrict, or object to the use of their personal information.
Requests can be made through the same phone or WhatsApp contact used for customer support.
Admin dashboard
The private admin dashboard uses secure session cookies for signed-in administrators. These cookies are used only to keep the admin session active and protect the dashboard.